All children who are late or away from school must be reported to the school office no later than 9:00 am. each day of their absence A reason must be given for all absences or lateness.

How to report an absence in Hero

If your child is going to be away for the day due to sickness, an appointment or any
other reason, please notify the school as soon as possible by using the Hero app.

There is a ‘Report an Absence’ icon right on the homepage of the app
1. Click on the ‘Report an Absence’ icon
2. Select the reason for absence (add in any message if you need to)
3. Click ‘Send Message’ and you’re done!

How to sign in to your Hero Account

1. Search for ‘Hero’ in your app store and download, or visit the Hero website

2. Select “New User”
Your account will have been set up by school using the email address that you provided when you enrolled your child(ren), use this address to request a password. Please note: each contact must have their own email address.

3. Enter your email address
Select the “Request Password Link”

4. Check your email!
If one doesn’t arrive, check that school has your correct details on file. You need to be using the same email address that we currently have on our school records.

5. Follow the secure link and enter your password.